International Customers

MiaDonna&Company® is happy to extend a welcome to our international friends and fellow jewelry lovers! All MiaDonna® fine jewelry is hand crafted to order, just for you, in the USA.

International Policies

International Ring Size Chart:

All of our eco-friendly fine jewelry is crafted for you using standard American ring sizing. Since each ring is hand made to order, we can craft for you in any size you need including whole, half and three-quarter sizes. Should you not know your America ring size, please use the Ring Size Conversion Chart below or Click Here to translate your ring size to an America ring size. You can also use the Ring Sizer PDF or Click Here to request a complimentary ring sizer by filling out the form and we would be happy to send you one via USPS.


Exchange Rate/Pricing Information:

All of the pricing at MiaDonna.com is shown in United States Dollars (USD). If you would like to see the pricing in your country's currency, please click the currency convertor ($) at the top of this page. Please note that at checkout you will be charged in USD. You will see the conversion to your country's currency on your bank or credit card statement. MiaDonna® proudly accepts Visa, MasterCard, Discover, American Express, PayPal and Google Checkout.


International Shipping Policies

MiaDonna® is proud to ship to our international customers in many countries around the globe. Shipping rates are calculated by our system when you checkout. Prior to delivery to the recipient, the shipment may be subject to the customs fees, import duties, taxes, and other charges of the destination country. These charges are always the recipient's responsibility. Please contact your local customs with questions about additional fees and processes regarding your order from MiaDonna.com.

International orders are shipped using FedEx International Priority and are sent fully insured. FedEx International Priority has an estimated ship time of 1-3 business days to the country of destination and then it is up to customs to release the package to you. From our experience, depending upon the country and delivery area we have seen this take anywhere from 1-10 business days. For more accurate delivery estimates please contact one of our customer service representatives and we would be happy to look this up for you.


Customs, Duties and Taxes

The customs office of the destination country may impose customs fees, import duties, taxes, and other charges to your international order where applicable. These additional charges required for customs clearance are the responsibility of the recipient. When your order arrives at customs either our shipper, FedEx, or the customs office may contact you directly to arrange for the payment of any charges that may be due.

Should the recipient refuse the shipment or the package be undeliverable and returned back to MiaDonna®, MiaDonna® will consider your shipment an automatic return of goods. The original recipient will be responsible for any return shipping or importing fees imposed on MiaDonna® either by the courier, FedEx, or the importing country. The original recipient's payment to MiaDonna® will be refunded less these fees.

Australian orders may be entitled to preferential rates of custom duties through the AUSFTA. For additional information, please click here. If a signed declaration is required, please contact us.


Limitations

Please note that products shipped internationally may not be designed in accordance with destination country standards, specifications, and labeling requirements. The customer is responsible for determining that products can be lawfully and legally imported into the destination country.


Privacy

Please note that international shipments are subject to opening and inspection by customs authorities. Additionally, information about your order, shipment and products contained therein may be communicated to our shippers and the customs authorities as part of the customs clearance process.


International Returns

To ensure you make the right choice, we offer a fantastic return/exchange policy. If for any reason you are not satisfied with your purchase, you can return or exchange any item without custom engraving in its original un-worn condition within our 30-day 'in your hands' return/exchange policy. The 30-day 'in your hands' period begins on the date you receive your order. Please contact us to arrange your return shipment and the Customer Service Specialist will help you with this process. If the recipient does not set up the shipment as a "return" when shipping back and an import fee into the United States is assessed the original recipient will be responsible for this fee. Customs, Duties and Taxes are non-refundable.


International Repairs or Warranties

All repair and warranty requests are done in the United States at either at our headquarters, located in Portland, Oregon or at our manufacturing facility in New York City, New York. International customers are responsible for the shipping to and from our location in the United States. Please contact one of our Customer Service Specialist for questions regarding a repair or warranty evaluation.


International Ring Size Chart - MiaDonna uses USA ring sizes.
Inside Diameter Inside Circumference Sizes
MM Inches MM Inches British & Australian US & Canada French & Russian German Japanese Swiss
9.91 0.39 31.13 1.22 - 0 - - - -
10.72 0.442 33.68 1.39 - 0 - - - -
11.53 0.454 36.22 1.43 - 0 - - - -
11.95 0.474 37.54 1.49 A 1/2 - - - -
12.18 0.482 38.26 1.51 A 1/2 3/4 - - - -
12.37 0.487 38.86 1.53 B 1 - - 1 -
12.6 0.496 39.58 1.56 B 1/2 1 1/4 - - - -
12.78 0.503 40.15 1.58 C 1 1/2 - - - -
13 0.512 40.84 1.61 C 1/2 1 3/4 - - - -
13.21 0.52 41.5 1.63 D 2 41 1/2 13 1/2 2 1 1/2
13.41 0.528 42.13 1.66 D 1/2 2 1/4 - - - -
13.61 0.536 42.76 1.68 E 2 1/2 42 3/4 13 3/4 3 2 3/4
13.83 0.544 43.45 1.71 E 1/2 2 3/4 - - - -
14.050.55344.141.74F3441444
14.150.55744.451.75F 1/23 1/8----
14.250.56144.771.76F 3/43 1/4----
14.360.56545.111.77G3 3/845 1/4-55 1/4
14.450.56945.41.79G 1/43 1/2-14 1/2--
14.560.57345.741.8G 1/23 5/8--6-
14.650.57746.021.81H3 3/446 1/2--6 1/2
14.860.58546.681.84H 1/24-157-
15.040.59247.251.86I4 1/447 3/4--7 3/4
15.270.60147.971.89I 1/24 1/2-15 1/48-
15.40.60648.381.9J4 5/84915 1/2-9
15.530.61148.791.92J 1/44 3/4----
15.70.61849.321.94J 1/25-15 3/49-
15.80.62249.641.95K5 1/850--10
15.90.62649.951.97K 1/45 1/4----
160.6350.271.98K 1/25 3/8--10-
16.10.63450.581.99L5 1/251 3/416-11 3/4
16.30.64251.212.02L 1/45 3/4----
16.410.64651.552.03L 1/25 7/8----
16.510.6551.872.04M652 3/416 1/21212 3/4
16.710.65852.52.07M 1/26 1/4----
16.920.66653.162.09N6 1/254171314
17.130.67453.822.12N 1/26 3/4----
17.350.68354.512.15O755 1/417 1/41415 1/4
17.450.68754.822.16O 1/27 1/4----
17.750.69955.762.2P7 1/256 1/217 3/41516 1/2
17.970.70756.452.22P 1/27 3/4----
18.190.71657.152.25Q857 3/4181617 3/4
18.350.72257.652.27Q 1/28 1/4----
18.530.72958.212.29Q 3/48 1/2-18 1/217-
18.610.73358.472.3R8 5/859--19
18.690.73658.722.31R 1/48 3/4----
18.80.7459.062.32R 1/28 7/8----
18.890.74859.342.35R 3/49-1918-
19.10.752602.36S9 1/860 1/4--20 1/4
19.220.75760.382.38S 1/49 1/4----
19.310.7660.662.39S 1/29 3/8----
19.410.76460.982.4S 3/49 1/2-19 1/219-
19.510.76861.292.41T9 5/861 1/2--21 1/2
19.620.77261.642.43T 1/49 3/4----
19.840.78162.332.45T 1/210-2020-
20.020.78862.892.48U10 1/462 3/4-2122 3/4
20.20.79763.462.5U 1/210 1/2-20 1/422-
20.320.863.842.51V10 5/863--23 3/4
20.440.80564.212.53V 1/410 3/4----
20.680.81464.972.56V 1/211-20 3/423-
20.760.81765.222.57W11 1/865--25
20.850.82165.52.58W 1/411 1/4----
20.940.82465.782.59W 1/211 3/8----
21.080.8366.222.61W 3/411 1/2-2124-
21.180.83466.542.62X11 5/866 1/4--26 1/4
21.240.83666.732.63X 1/411 3/4----
21.30.83966.922.64X 1/211 7/8----
21.490.84667.512.66Y1267 1/221 1/42527 1/2
21.690.85468.142.68Y 1/212 1/4----
21 8/90.86268.772.71Z12 1/268 3/421 3/42628 3/4
22.10.8769.432.73Z +1/212 3/4----
22.330.87970.152.76Z+113-2227-