Here are some answers to our frequently asked questions. Should you have any further questions, please contact us.
- Shipping:
- Where do you ship to?
- What are your shipping services and rates?
- How long will it take to get my order?
- Will I need to be present to sign for my package?
- This purchase is a surprise, can I ship it to a different address other than my billing address?
- Will I get tracking information when my order is shipped?
- Choice:
- How to pick the correct size Diamond?
- What is my ring size or How do I find the Ring size of my loved one?
- Should I get the Certified Grading Card?
- How to pick the perfect gift?
- What metal should I choose?
- Payment:
- What payment types do you accept?
- Is it safe to order online at MiaDonna.com?
- Do you have payment plans?
- When will my credit card be charged?
- Is there a sales tax?
- Are there any extra fees?
- Ordering:
- How long will it take to get my order?
- What is the Return Policy?
- How do I make a return?
- I feel like I should be spending more on my engagement ring, am I spending enough?
- I just realized I made a mistake on my order, what do I do?
- What packaging will my MiaDonna diamond alternative jewelry come in?
