MiaDonna was created by consumers, and as consumers ourselves, we understand the shadow of doubt that exists when purchasing a product over the Internet. Regardless of the fact that we hand craft every single piece from scratch individually for you, and incur costs in creating your piece before you have even seen it, we feel that allowing you to see your finished ring or piece of jewelry with your own eyes and hold it in your own hands before making your final decision is a statement that proves our confidence, intentions and commitment to our customers.
MiaDonna offers a 15 day “In your hands” return policy. This simply means you have 15 days to view your jewelry from the day it arrives at your home to decide if we have held up our end of the bargain to deliver you something special. If for any reason you are not satisfied with your purchase we will refund your money free of any restocking fees or any other hidden costs. For full details please see our Return Policy and be sure to review our Lifetime Guarantee, Complimentary Insurance Policy and Theft, Loss and Damage Policy.
Shop with confidence
To further strengthen your confidence while shopping MiaDonna’s online boutique we have put systems in place that will give you the protection, privacy, level of quality and assurance that you need to make your purchase from us by offering you a:
- Free 15 day Satisfaction Guarantee
- Free fully insured shipping via UPS
- No hidden fees
- Purchases and site secured by McAfee, Authorize.net, Thawte security and MaxMind
- Google Checkout and PayPal
- Free presentation ring box
- Free eco friendly designer gift bag
- Free non toxic MiaDonna brand jewelry cleaner
- Free "Global Gemological Laboratory" informational card
- Manufacturer's Guarantee's and Complimentary Insurance
- Full customer support via phone or email
- Full customization services of any piece
- Eco-friendly products and company
So now that you know you can shop with confidence from MiaDonna please feel free to get to the much larger and considerably more important task of finding or creating the Engagement Ring or Wedding Ring set of your dreams.