BY PHONE
Toll Free: 1-866-996-9642
International: (+1) 503-336-1581
LIVE CHAT
Connect
EMAIL
Connect
BY APPOINTMENT
Book Now
VISIT OUR PORTLAND FLAGSHIP STORE
Visit Our Store
At MiaDonna, we don't run sales. Our mission is to offer you our best price every day to help celebrate your moment. Please note that prices may change based on the market costs of precious metals and gemstones.
However, we do have a few offers and incentives from time to time available to select customers, such as discounts for subscribing to our email and text newsletters, and for our military heroes.
Click "Learn More" for a list of our active promotions and offers.
MiaDonna offers FREE FedEx 2Day Shipping for all orders shipped to a U.S. address. International orders ship via FedEx International Economy, which is a 2-5 day service to over 50 countries worldwide. Signature is required for delivery of all orders.
Please note that processing your order and making your jewelry to your specifications will still take up to three weeks to complete before your order ships. See product detail page for delivery timelines. While expedited delivery methods are available at checkout, the processing time to complete your order before it ships still applies.
Click "Learn More" for the full details of our shipping policies.
MiaDonna is proud to offer FREE 60-Day returns for all orders, including FREEE shipping for your returned items. If for any reason you are not completely satisfied with your order, return it within 60 days from when it shipped.
All returned jewelry must be its original, unworn, and undamaged condition, and must include all original certificates and documentation.
Custom jewelry and special orders may returned for store credit only, and other restrictions may apply. Click "Learn More" to view our full return policy.
At MiaDonna, we are proud to include, at no cost to you, a Limited Lifetime warranty on all diamonds and gemstones, plus a one (1) year manufacturer's warranty on all jewelry.
Additionally, to make sure that you get just the right ring size, we offer a free ring re-sizing within within 90 days of shipping your order.
We hope that your new ring from MiaDonna fits just right. But just in case you ordered the wrong size, or it doesn't fit just right, we offer one FREE ring re-sizing, including shipping both ways, within 60 days of when your order ships. Just contact our jewelry specialists to get started.
Please note that most rings can be sized up or down just one size, and eternity bands are unable to be re-sized. Should we need to re-make your ring in the new size, then the entire ring, including any center or side stones, will be replaced in the new jewelry, but the stones will meet the advertised quality of your original ring.
To learn more about how to find the correct ring size before you order, visit our Find Your Ring Size page.
At MiaDonna, we offer many simple payment options during our secure checkout process, including all major credit cards, PayPal, Venmo, Apple Pay, Google Pay, Amazon Pay, and ShopPay.
You may choose to split your payment into interest-free bi-weekly or monthly installments with ShopPay.
Additionally, we provide the option to finance your purchase over 3, 12, 18, 24, or 36 months through BreadPay Financing. Additional terms apply. Click "Learn More" for more details.
If you prefer to pay via Bank Wire Transfer, please contact one of our jewelry specialists.
Click "Learn More" to visit our full list of Frequently asked questions, categorized for your convenience.
Our FAQ's cover popular categories like placing your order, payments and financing, returns and exchanges, international orders, and more. We're sure our self-service FAQ's are sure to help.
We're here for you! If you're ever feeling stuck, or just need some style advice, feel free to contact our jewelry specialists at any time.
At MiaDonna, we create elegant engagement rings and stunning fine jewelry with high-quality lab-grown diamonds. Beautiful statements made to last.
Lab-grown diamonds offer the same beauty and brilliance as mined diamonds without the environmental cost. At MiaDonna, we create engagement rings using premium lab-created diamonds, designed with intention and built to last. Each piece reflects a modern approach to fine jewelry: elegant, meaningful, and made to celebrate life’s most important moments.
Yes, lab-grown diamonds are 100% real. MiaDonna’s lab-created diamonds are made of pure carbon, just like mined diamonds. They have the same optical, physical, and chemical properties, offering the same brilliance, hardness, and sparkle. Think of it like ice from a glacier versus ice from your freezer - different origins, same result. With lab-grown diamonds, you get all the beauty of a traditional diamond, crafted through modern innovation.
Absolutely. At MiaDonna, you can design a custom engagement ring that reflects your personal style and story. Start by choosing your favorite setting, metal, and lab-grown diamond or gemstone. From there, our team will help bring your vision to life making the process effortless, inspiring, and entirely your own. Whether you're designing solo or with a partner, you’ll end up with something truly one-of-a-kind.
Yes. Every MiaDonna piece comes with a Lifetime Guarantee that reflects our commitment to quality and craftsmanship. We guarantee that all jewelry is free from manufacturing defects in materials and workmanship at the time of delivery. And because our lab-grown diamonds are real diamonds, their brilliance, clarity, and structure will never fade or cloud over time. It's our promise that your ring will shine as beautifully in the years ahead as it does the day it arrives.
