Order and Financing Questions
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Yes! Shopping at MiaDonna is safe and secure. We do not store any credit card information. Instead, your payment information is transmitted to payment processors through Secure Socket Layering (SSL), which is the industry standard encryption technology that ensures safe internet transmission of your personal information. Through SSL encryption, the certificate assures that information is kept private, and never stored on our servers.
Making a credit card purchase is just as safe on our website as by telephone, but if you prefer the latter, you may purchase online merchandise by calling 503-336-1581 during store hours. One of our customer service associates will gladly assist you with your order. -
If you realize that you made a mistake on your order, please contact us as soon as possible, and we will try to help. We may be able to adjust an engraving, or a ring size, but in certain circumstances, the only recourse may be that we need to cancel the current order, and place a new one. Our jewelry specialists will guide you on the best course of action when you contact them.
If you realize you made a mistake on your order, please contact us as soon as possible at 503-336-1581 or email info@miadonna.com to discuss your options. Please have your order number ready. -
At MiaDonna, we do not charge any additional fees for processing orders. No credit card processing fees, no re-stocking fees, no custom order fees (some restrictions apply). Your order total is the price of the merchandise, shipping costs (only if applicable), and state taxes (only if applicable). Please note that international orders may incur customs and duty fees not within our control. Please speak with a local customs representative within your country for further information on applicable customs and duty fees.
