Shipping Rates & Services
As an online retailer, we understand how important it is to get your order delivered securely and on time. That's why we offer an outstanding selection of shipping services.
For your protection, we will always:
- Insure and register your jewelry for its full value.
- Require that all deliveries be made to a physical address rather than a P.O. Box.
- Require a signature on all packages over $100.
Free 2-Day Shipping within the continental United States
Every order shipped to a registered delivery address within the continental United States automatically receives FREE highly-insured, signature required UPS 2-Business Day Air shipping.
PLEASE NOTE: Your package will require a signature for delivery. Please contact us with an alternate shipping address prior to shipment if the address it is currently going to will not have someone over the age of 21 to sign for it, as the high-value insurance will not allow you to change the UPS delivery options.
See shipping rates below:
| Destination | Shipping Rate |
|---|---|
| Continental United States | Free* |
| Hawaii, Alaska & Puerto Rico | $40* |
| AFO/FRO | $50* (USPS) |
| Overnight Shipping Upgrade (USA) | $40** |
*Delivery Signature Required / No Weekend Deliveries
**We only ship Monday through Thursday for Priority Overnight shipping.
Flat-Rate Shipping Worldwide
We ship to all 50 states and internationally to about 50 countries, including Canada, Australia, the UK, France, Germany, Switzerland, Italy, New Zealand, and many others. All international shipments are subject to the laws set forth by your country's Customs Department. Please note that MiaDonna has no control over customs/taxes for individual countries. If you are unsure how the customs process works in your country, please contact your Customs Department directly with any questions or concerns you may have about receiving your MiaDonna order.
Here's a full list of international shipping destinations - subject to change, contact our store to confirm:
- Australia
- Austria
- Bahamas
- Bahrain
- Barbados
- Belgium
- Bermuda
- Bonaire
- Canada
- Cayman Islands
- China
- Curacao
- Cyprus
- Denmark
- Faroe Islands
- Finland
- France
- Germany
- Gibraltar
- Greenland
- Guam
- Hong Kong
- Ireland
- Italy
- Jamaica
- Japan
- Macau
- Malaysia
- Marshall Islands
- Montserrat
- Netherlands
- New Zealand
- Norway
- Portugal
- Puerto Rico
- Qatar
- Singapore
- Spain
- Sweden
- Switzerland
- Taiwan
- Trinidad and Tobago
- Turks and Caicos Islands
- US Virgin Islands
- United Kingdom
See shipping rates below:
| Destination | Shipping Rate |
|---|---|
| Countries that we can ship to | $150* |
*Delivery Signature Required
International orders are shipped highly insured and signature required via FedEx International Priority shipping, and on average take 1-2 days to arrive in the delivery country. Please note it can take up to 10 days for local customs to release international orders. All international shipments are subject to the laws set forth by that country's Customs Department.
Duty, Customs & Tax - The recipient is responsible for paying duties, customs fees, and/or local taxes that may be applied at the time of entry into your country. Unfortunately we have no control over this process, however, you can contact your local Customs Department or representative with any questions or concerns regarding the release of your order.
Loose Stone Orders
In-stock loose Diamond Hybrid® and Lab-Created Gemstone purchases typically ship within 48 business hours and in-stock loose Lab-Grown Diamonds typically ship within 3-5 days of purchase.
Certified Grading Card Orders
If you choose to add the Certified Grading Card to your Diamond Hybrid® order, it will be shipped to an independent lab for testing once we finish handcrafting your jewelry. They will take an image of your jewelry and grade your stone, using the same qualifiers as earth mined diamonds. Your jewelry is then shipped to you. This process will take approximately one additional week.
Gifts & Presents
If your MiaDonna purchase is a gift and you want to keep it a surprise, we can ship your order to another specified location. Please make a reference in the customer notes section at checkout. In some cases, we may need to confirm the alternate address over the phone for security purposes.
Order Tracking
All orders will come with a tracking number once the order has shipped.
