We ship domestically to all 50 States in the U.S. and Internationally to over 30 countries around the world. We commonly ship to Canada, UK, France, Germany, Switzerland, Italy, Australia, New Zealand and many others.

If you are not 100% satisfied with your order, you can return it in its original condition within 30 days of the date of delivery for a no-questions-asked refund or exchange. Please note Custom Orders, Sale Items, and any item with Custom Engraving cannot be returned. View full policy.

Yes! We have a retail store located opposite Washington Square Mall in Portland, Oregon. Stop in and enjoy a glass of wine or a beer while shopping. Our non-commissioned Personal Shoppers will help you find the best quality diamond at the best price. We encourage you to make an appointment (but appointments are not required) so we can make sure we have what you are looking for in stock and ready to show you. Click here to schedule your private appointment.

Absolutely! We offer a complimentary Home Try-On Program that lets you try before you buy in the comfort of your own home. Choose 4 ring styles and we'll pack them up and ship them out for free. You'll have 7 days to view the rings. Once you've picked a winner, simply pack them up and ship them back. A $100 security deposit will be charged when you place your Home Try-On order and it will be fully refunded when the items are returned undamaged.

Our Diamond Hybrid® and Lab-Grown Gemstones have a warranty to protect against all manufacturing defects such as color change or chipping; we even provide a significant discount on a new stone should yours be accidentally damaged (not a defect).

MiaDonna is excited to partner with Jewelers Mutual, a leading Insurance Group that offers comprehensive repair or replacement coverage that protects your fine jewelry from loss, theft, damage, and disappearance worldwide. Jewelers Mutual provides insurance for all types of fine jewelry including, but not limited to rings, watches, necklaces, earrings, bracelets and more! You will receive insurance information in your order.

We also recommend contacting your renters or homeowners insurance to add your jewelry to your policy.

Please contact us if you need your ring sooner than 10-14 business days. We can typically complete standard designs in 7-10 business days, with a rush. There is a $150 standard fee for rushed items, which does not include expedited shipping. Please note that all jewelry is made to order so neither rush nor standard orders have a guaranteed completion/ship date and we are not responsible for shipping delays. If you need an item right away, our Ready-To-Ship (RTS) Products can be shipped out the same day if purchased by Noon, pacific time.

Yes. Every order shipped to a registered delivery address within the United States automatically receives FREE highly-insured, signature required UPS 2-Business Day Air shipping. International orders are shipped highly insured and signature required via FedEx International Priority shipping.

Absolutely! MiaDonna offers one complimentary ring resizing (excludes shipping) within the first 90 days of shipment, limited to one full ring size either way when within the jeweler’s recommended sizing range for the ring style. If the ring needs to be resized more than one size in either direction, this will incur a resize charge as the ring may need to be completely remade.

It is very important that you know the exact size you would like your ring to be resized to, as sizing up or down more than half a size may compromise the integrity of the ring design. Should you need sizing that is more than half a size up or down, then we may need to evaluate your mounting first.