To support our rapid growth, we’re seeking an experienced Fine Jewelry Personal Shopper to join our passionate Portland, OR team. The right candidate will be a go-getter who can quickly and easily establish rapport with colleagues and customers, converting one-time customers into lifelong brand advocates.
- Provide first-class customer care and an exceptional service experience through live chat, email, phone, and in person.
- Become the MiaDonna product champion through expert knowledge of MiaDonna products, technology, and services.
- Build and sustain customer relationships that strengthen the brand experience and increase customer retention.
- Lead showroom appointments; ensure exceptional presentation of the showroom at all times.
- Visual merchandising.
- Achieve sales targets by going above and beyond at all times.
- Assist with daily order processing and fulfillment.
- Maintain sales reporting.
- Champion all aspects of the MiaDonna Home Try-On program.
- Minimum of 2 years retail or showroom sales and customer service experience a must, ideally within fine jewelry or high fashion.
- Excellent telephone demeanor and personal presentation.
- Flexible work hours.
- Minimum typing speed of 40 wpm.
- Highly organized, self-motivated team player passionate about providing exceptional sales and customer service.
- A passion for fashion and jewelry.
- A passion for socially conscious companies/brands.
- Based in Portland, Oregon.
- Comfortable working on a Mac.
- Easy going personality.
We offer a competitive hourly rate, an elegant and comfortable working environment surrounded by beautiful product and on-site parking. If you feel you are the right person for this job, we would love to talk with you. Email your resume and cover letter to firstname.lastname@example.org.