Careers


Personal Shopper

To support our rapid growth, we’re seeking an experienced Fine Jewelry Personal Shopper to join our passionate Portland, OR team. The right candidate will be a go-getter who can quickly and easily establish rapport with colleagues and customers, converting one-time customers into lifelong brand advocates.


RESPONSIBILITIES

  • Provide first-class customer care and an exceptional service experience through live chat, email, phone, and in person.
  • Become the MiaDonna product champion through expert knowledge of MiaDonna products, technology, and services.
  • Build and sustain customer relationships that strengthen the brand experience and increase customer retention.
  • Lead showroom appointments; ensure exceptional presentation of the showroom at all times.
  • Visual merchandising.
  • Achieve sales targets by going above and beyond at all times.
  • Assist with daily order processing and fulfillment.
  • Maintain sales reporting.
  • Champion all aspects of the MiaDonna Home Try-On program.

QUALIFICATIONS/REQUIREMENTS

  • Minimum of 2 years retail or showroom sales and customer service experience a must, ideally within fine jewelry or high fashion.
  • Excellent telephone demeanor and personal presentation.
  • Flexible work hours.
  • Minimum typing speed of 40 wpm.
  • Highly organized, self-motivated team player passionate about providing exceptional sales and customer service.
  • A passion for fashion and jewelry.
  • A passion for socially conscious companies/brands.
  • Based in Portland, Oregon.
  • Comfortable working on a Mac.
  • Easy going personality.

We offer a competitive hourly rate, an elegant and comfortable working environment surrounded by beautiful product and on-site parking. If you feel you are the right person for this job, we would love to talk with you. Email your resume and cover letter to careers@miadonna.com.